Shipping & Returns

Shipping

Every order goes out within 1 working day.

Standard (Royal Mail): £2.95, and free on orders over £70. Arrives in 3–5 working days after it's sent, usually closer to 3.

Express (Royal Mail, tracked): £4.95. Arrives the next working day after it's sent, with a tracking link by email.

We ship to the UK only for now.

Delivery times come from Royal Mail and can't be guaranteed, especially around Christmas.

Returns

For hygiene reasons, earrings can't be returned once the seal is broken. Everything else can be returned within 14 days of delivery for a refund, as long as it's unworn and in its original packaging.

Return postage is on you, unless your piece arrived faulty, damaged or not what you ordered, in which case it's on us and we'll sort a replacement or refund.

To start a return, email us at contact@luckyfishjewellery.com and we'll sort it.