good to know
FAQs
Frequently Asked Questions
Have a question? We've got answers. If you can't find what you're looking for, feel free to get in touch with us.
We get moving fast. Orders are out the door within 2 working days.
3-5 working days once it's dispatched.
Spend £100 and shipping's on us. Under that, it's a flat £2.95.
Not yet, for now we're keeping it UK only. Watch this space.
Earrings can't be returned once the seal's broken — hygiene, not us being difficult. Everything else can go back within 14 days, unworn and in its original packaging.
Drop us a line at contact@luckyfishjewellery.com and we'll sort it.
We keep it simple — three sizes, US/UK/mm all mapped out. Measure a ring that already fits across the inside diameter, then match it to the closest size on our size guide.
Sizes:
- US 7 / UK N / 17.3mm
- US 8 / UK P / 18.2mm
- US 9 / UK R / 19.0mm
Our scrapbook. New collections first, behind-the-scenes, pop-ups, and the people wearing it. Come find us there.
Keep it away from water, perfume, lotion and anything chemical. Take it off before you swim, shower, sweat it out, or go to sleep.